Top 10 Best Inbound Call Center Services In Vietnam

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Are you looking for inbound call center services in Vietnam? If you’re going to manage an in-house customer care staff, you’re going to have Businesses such as call centers and telemarketing firms in Vietnam that need a thorough. Therefore, your incoming and outbound services in Vietnam will meet your expectations. As a result of having your customer service handled by experts with years of expertise, you’re relieved. With the finest call centers in Vietnam, you can concentrate on your main company activities with peace of mind.

Topbrands has compiled a list of Top 10 Best Inbound Call Center Services in Vietnam to assist you in sifting through the vast amount of options. After a comprehensive evaluation of their quality, dependability, and capacity to provide solutions and services, these companies are hand-picked by the Topbrands research team. This information will help you make the best decision for your company. 

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Designveloper

In Ho Chi Minh City, Designveloper is a youthful, professional, and enthusiastic design firm that is one of the most promising in the city. More than 100 projects have been completed, more than 50 clients have been serviced by Designveloper throughout its six-year development span. Companies and organizations may bring their ideas to life via the employment of world-class programmers and designers who have undergone world-class training, according to their mission.

Designveloper’s team is unlike any other you’ll find anyplace else in the industry. Apart from that, Designveloper offers a variety of services including mobile applications, voice over Internet protocol, and design services.

DESIGNVELOPER
DESIGNVELOPER

Contact Info

H14, Street 39, Binh An Ward, District 02, HCM
028 3914 7373
info@dgroup.co
designveloper.com

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THIENTU CO.,LTD

Vietnam’s Ho Chi Minh City has the company’s headquarters, THIENTU CO., LTD. As a result of our nationwide presence, we have four offices. THIENTU CO., LTD is one of the pioneers in the BPO (Business Process Outsourcing) and Contact Center Services sectors, with a comprehensive Call Center-Tech system on various Nortel/Avaya/Cisco/Genesys Cloud platforms. With a 20-year history and development, Thien Tu Co., Ltd is delighted to reaffirm its position as one of the most trusted brands in the Business Process Outsourcing Service Industry, with a competent and Wir provide services to financial institutions, banks, and network providers. We also offer services in e-commerce and electronics.

THIENTU-CO.LTD
THIENTU-CO.LTD

Thien Tu Co., Ltd is a leading provider of outsourcing solutions for business process outsourcing (BPO), telecommunications and non-voice activities such as telemarketing (including debt collection), market research (including medical recalls and appointment setting), web chat (including email support and text messaging), and social media channeling.

With the motto “Prestige – Quality – Efficiency,” Thien Tu Co., Ltd. is pleased to serve valued partners. With our strategic development partners, we think that you will always be satisfied.

Contact Info

145B Nguyen Dinh Chinh Street, Ward 11, Phu Nhuan District Ho Chi Minh, Vietnam
84 028 7300 2660
info@thientu.vn
https://thientu.vn

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GTE Media

An increasingly popular translation and localization company, GTE Localize, operates GTE Media, a subsidiary of the company. With hundreds of localization projects under its belt, GTE Media is a trusted media partner for many well-known businesses.

To meet the growing need for media localization, GTE Localize has created GTE Media, a new subsidiary that offers localization services and solutions for media products throughout the Asia market.

GTE-Media
GTE-Media

We believe that the establishment of GTE Media will provide significant benefits to our clients. As a GTE Localize’s industry expertise and knowledge, client insights, and operational standards, GTE Media is confident in its capacity to offer clients a wide range of high-quality media localization solutions at a reasonable cost and a great service experience.

Contact Info

F3 Floor, 187 Nguyen Luong Bang Street, Ha noi, Hanoi Hanoi, Vietnam
+84 842 555 800
inquiry@gte-media.com
https://www.gte-media.com/

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Tobpos Vietnam

Tobpos Vietnam provides a unique kind of process business model that is based on an agile, global management system that combines strong industry specialty with technical capabilities. Tobpos Vietnam was established with a single goal in mind: to form a worldwide network of hundreds of workers and thousands of suppliers all over the globe to serve the needs of its customers. For more than a decade, Tobpos Vietnam has proven itself by producing outstanding outcomes. Document translation is just one service offered by Multichannel Delivery Platforms. Other services include legal advice, market research, business consultancy, staffing service, customer care, and technical support.

Tobpos-Vietnam
Tobpos-Vietnam

Using Tobpos Vietnam’s unique complete cycle solutions and services, clients may be successfully engaged at every touchpoint of the customer journey regardless of industry. Using cost-effective solutions that enhance customer service, build brand loyalty, and encourage high levels of performance and profitability, clients may gain more customers and raise the lifetime value of their existing customer connections.

Contact Info

Thach Ban Long Bien, Vietnam
+02435583355
sales@bposolution.vn
https://bposolution.vn/

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Pure Moderation

As a worldwide business process outsourcing provider, Pure Moderation offers a wide range of services in Vietnam, Thailand, the Philippines, and India. As a result of our customer’s specific requirements, Pure Moderation provides cheap and customized solutions. There’s no problem scaling up or down our workforce to meet your demands, whether it’s for time-based operations or big deployments Our human resources team is diverse enough to handle numerous languages thanks to the presence of several team locations from different countries.

Pure-Moderation
Pure-Moderation

As a result, Pure Moderation has a diverse clientele, ranging from tiny start-ups to large to meet the needs of every company. We tailor our services since we’ve had the opportunity to work with customers from across the globe (Snap Inc, Udemy.com, the Byte social networking site, Imgur, and Younow), we’ve developed a reputation for providing high-quality services. As a company with more than 15 years’ expertise and hundreds of projects, Pure Moderation provides a variety of services to assist our partners

When it comes to pure moderation, we specialize in services: 

  • Contextualization: Modify user-generated material to maintain a pleasant online environment, preserve a brand’s reputation, and gather
  • Care for consumers: Maintain an excellent connection with customers through phone, email, and live chat.
  • Increase productivity by reducing time and effort spent on data entry.
  • Change the way online gaming communities work for a smooth start and the best user experience.
  • There are several seasonal services available such as localization, AI training.

Contact Info

VTC Online Building, 18 Tam Trinh Hoang Mai, Vietnam
+84 243 972 8621
chris@puremoderation.com
https://puremoderation.com

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Innovature Consulting

Innovature Consulting provides management consulting, information technology, and outsourcing services to clients in the United States.

Innovature Consulting allows for the successful outsourcing of a variety of transactional and highly complex operational processes to a third-party service provider. When you engage with Innovature Consulting, you can be certain that we will provide you with the best talent team possible to help you in maintaining your operational standards and concentrating on your primary business objectives.

Innovature-Consulting
Innovature-Consulting

We provide the following services:

  • Aspects of Accounting and Finance
  • Services to customers
  • Editing jobs for photos and videos

Contact Info

Copac Square Building, 12 Ton Dan, District 4 Ho Chi Minh City, Vietna
+84 91 870 54 29
info@innovatureinc.com
https://innovatureinc.com/

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SHAREWORK

Simple task sharing is one of Sharework‘s functions. As for you, you have a lot of jobs to do, and we have the people.

Using our technical knowledge, Sharework offers your work with advancement techniques that combine automation and compassion. You can count on us to be a partner in your company’s In the meanwhile, you may focus on your core business, and Sharework‘ll handle the rest.

SHAREWORK
SHAREWORK

With the help of global talent, Sharework wants to develop a flexible business approach. We will do our best to help you.

Sharework now focuses on a wide range of IT development services:

  • AI/MALL
  • Analyse/Research/Digitalization
  • voice
  • translation.

Contact Info

55-57 Bau Cat 4 St, Ward 14, Tan Binh District Ho Chi Minh, Vietnam
+84 28 3811 7742
contact@upsharework.com
https://www.upsharework.com

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BCVV co., ltd

A dynamic team of localization specialists, BCVV co., ltd is located in Hanoi, Vietnam. Besides European and Middle Eastern languages such as Hebrew, Arabic, and Farsi, we also have expertise in Far Eastern Asian languages such as Chinese Simplified, Chinese Traditional, Japanese, and more difficult languages like Burmese, Karen Khmer, Lao, and Thai as well as Punjabi.

BCVV-co-ltd
BCVV-co-ltd

The use of our products will allow you to build a better world for yourself and others. As the world economy continues to develop, BCVV co., ltd is here to help you.

BCVV co., ltd COLLABORATES to ensure that all resources are operating at maximum efficiency to provide the best quality. It doesn’t matter what your foreign needs are, BCVV co., ltd SUPPORTS your works. The company also ESTABLISHES the conditions for a flexible and productive

Contact Info

47B, Thanh Son, Uong Bi city, Quang Ninh, Vietnam Thành phố Uông Bí, Vietnam
(+84) 0988 797 488 / (+84) 0986 514 214
contacts@thebcvv.com
http://thebcvv.com/

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Minh Phuc

On the morning of December 18th, 2020, MP Telecom announced the introduction of the ecosystem and a new corporate identity, marking a significant change.

Mp Telecom, a subsidiary of Minh Phuc Co., Ltd., is the leading supplier of Contact Center technology, Outsourcing Services, and Business Process Outsourcing (B Aiming to place Vietnam on the worldwide BPO map. From its inception in 2002, MP Telecom has worked tirelessly to achieve MP Telecom employs more than 2,000 people in three of Vietnam’s most important economic centers: Hanoi, Ho Chi Minh City, and Danang. MP Telecom is Vietnam’s first ISO 9001-2008 certified Contact Center business.

Minh-Phuc-Telecom
Minh-Phuc-Telecom

Since its inception, MP Telecom has been driven by a deep knowledge of its clients, as well as a grasp of the service industry in terms of people and technology. This insight has led MP Telecom to renew itself according to the development pace of the times.

Contact Info

10th Floor, SUDICO building, Me Tri Street, Phu My Dinh ward, Nam Tu Liem District, Hanoi
1900 585853
info@mptelecom.com.vn
https://mptelecom.com.vn/

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CallUS

CallUS is a business that specializes in delivering Business Process Outsourcing services, with a particular emphasis on providing customer care services and telephone sales advice to clients in the financial sector, banking, and insurance industries.

Through professional and efficient customer care solutions, CallUS, which is led by professionals with years of expertise in services and finance, allows clients to concentrate on their main business. CallUS is dedicated to delivering a contemporary Contact Center with fast processing times, excellent accuracy, and complete security.

CallUS
CallUS

Contact Info

5th Floor, Unique building, No 91B2 Pham Van Hai, Ward 3, Tan Binh District, Ho Chi Minh, Vietnam
(028) 39 484 070
info@callus.com.vn
www.callus.vn

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